Terms of service
Terms of Service
Effective Date: August 4, 2026
Welcome to Elentra ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms. If you do not agree to these Terms, please do not use our website.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian. You also agree to use our website only for lawful purposes.
2. Products
Elentra sells dietary supplements intended to support general wellness. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before using dietary supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.
3. Orders
We reserve the right to refuse, limit, or cancel any order at our sole discretion. If an order is canceled after payment has been processed, you will receive a refund for the canceled order.
4. Pricing
All prices are displayed in U.S. Dollars unless otherwise stated. Prices may change without prior notice. Applicable taxes and shipping fees will be calculated during checkout.
5. Payment
Payments are processed securely through trusted third-party payment providers. We do not store your complete payment information.
6. Shipping
Shipping estimates are provided for convenience only and are not guaranteed. Elentra is not responsible for shipping delays caused by carriers, customs, weather, or circumstances beyond our control.
7. Returns and Refunds
Please review our Refund Policy for complete information regarding returns, exchanges, and refunds. We reserve the right to deny refund requests that do not meet our return requirements.
8. Subscription Services
If you enroll in a subscription program, your subscription will automatically renew unless canceled before the next billing date. Subscription pricing may change with advance notice where required by law.
9. Promotions
Promotions, discounts, and special offers may be modified or discontinued at any time. Promotional offers cannot be combined unless specifically stated.
10. Intellectual Property
All content available on this website, including text, logos, graphics, images, videos, product descriptions, and website design, is owned by Elentra or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or modify any content without prior written permission.
11. User Content
If you submit reviews, testimonials, photographs, videos, or other content to Elentra, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display that content for marketing and business purposes. You represent that you own or have the necessary rights to the content you submit.
12. Acceptable Use
You agree not to use the website to violate any laws, interfere with website operations, distribute malicious software, attempt unauthorized access, engage in fraudulent activities, or misuse our services in any way.
13. Health Disclaimer
The information provided on this website is for educational and informational purposes only and should not be considered medical advice. Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration. Individual results may vary.
14. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the website will always be available, secure, or error-free.
15. Limitation of Liability
To the fullest extent permitted by law, Elentra shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or products. Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
16. Indemnification
You agree to indemnify and hold harmless Elentra, its affiliates, officers, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.
17. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services provided by third-party websites.
18. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
19. SMS Communications
If you choose to opt into Elentra's SMS program, you consent to receive recurring marketing and transactional text messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or receive assistance by replying HELP. Consent to receive text messages is not a condition of purchase.
20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of [State], without regard to conflict of law principles.
21. Dispute Resolution
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration on an individual basis, unless prohibited by applicable law. You waive the right to participate in any class action or class arbitration.
22. Changes to These Terms
We reserve the right to update these Terms at any time. Changes become effective immediately upon posting on our website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
23. Contact Us
If you have any questions regarding these Terms, please contact us:
Elentra
Email: support@elentra.us
Website: www.elentra.us
FDA Disclaimer: The statements made regarding dietary supplements have not been evaluated by the Food and Drug Administration. Elentra products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before beginning any dietary supplement program.